PRIVACY POLICY

Thank you for visiting our online shop. Protection of your privacy is very important to us. Below you will find extensive information about how we handle your data. 

Horst Wanschura GmbH 
Kronprinzstr. 28 
70173 Stuttgart 
info@horstwanschura.com 
Phone: 49 711 296720 

1. ACCESS DATA AND HOSTING 

You may visit our website without revealing any personal information. With every visit on the website, the web server stores automatically only a so-called server log file which contains e.g. the name of the requested file, your IP address, the date and time of the request, the volume of data transferred and the requesting provider (access data), and documents the request. These access data are analysed exclusively for the purpose of ensuring the smooth operation of the website and improving our offer. This serves according to Art. 6 (1) 1 lit. f GDPR the protection of our legitimate interests in the proper presentation of our offer that are overriding in the process of balancing of interests. All access data are deleted no later than seven days after the end of your visit on our website. 

HOSTING

The services for hosting and displaying the website are partly provided by our service providers on the basis of processing on our behalf. Unless otherwise stated in this privacy policy, all access data and all data collected in forms provided for this purpose on this website are processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy. 

2. DATA PROCESSING FOR THE PURPOSES OF PROCESSING THE CONTRACT, ESTABLISHING CONTACT 

2.1 DATA PROCESSING FOR THE PURPOSES OF PERFORMING THE CONTRACT 

We collect personal data that you disclose to us whenever you place an order or contact us (e.g. via contact form or by email). Mandatory fields are marked as such because we absolutely need those data to perform the contract or process your contact request, and you would otherwise not be able to complete your order or send the contact request. It is evident in each input form what data are collected. We use the data that you disclose to us to perform the contract and process your enquiries (including enquiries regarding the processing of any existing warranty and performance fault claims as well as any statutory updating obligations) according to Art. 6 (1) (b) GDPR. You will find further information on the processing of your data, in particular on forwarding the data to our service providers for the purpose of order and shipping processing, in the following sections of this privacy policy. Upon contract completion, any further processing of your data will be restricted, and your data will be deleted upon expiry of any retention period applicable under relevant regulations according to Art. 6 (1) (c) GDPR, unless you expressly agree to the further use of your data according to Art. 6 (1) (a) GDPR or we reserve the right to otherwise use your personal data in the scope and manner permitted by law, of which we inform you in this privacy policy. 

2.2 ESTABLISHING CONTACT 

As part of our customer communication, we collect personal data in order to process your enquiries in accordance with Art. 6 (1) (b) GDPR if you voluntarily provide us with this data when contacting us (e.g. via contact form or e-mail). Mandatory fields are marked as such, as in these cases we necessarily need the data to process your enquiry. Which data is collected can be seen from the respective input forms. After your enquiry has been fully processed, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this privacy policy. 

3. DATA PROCESSING FOR THE PURPOSES OF SHIPMENT 

We forward your data to the shipping company within the scope required for the delivery of the ordered goods according to Art. 6 (1) (b) GDPR. 

DATA TRANSMISSION TO A SHIPPING PROVIDER FOR THE PURPOSE OF SHIPMENT NOTIFICATION 

4. DATA PROCESSING FOR THE PURPOSES OF PAYMENT 

As part of the payment process in our online shop, we work together with these partners: technical service provider, credit institution, payment service provider. 

4.1 DATA PROCESSING FOR THE PURPOSES OF TRANSACTION PROCESSING 

Depending on the selected payment method, we forward the data necessary for processing the payment transaction to our technical service providers, who act for us on the basis of processing on our behalf or to the authorised credit institutions or to the selected payment service provider insofar as this is necessary for the payment process. This serves the fulfilment of the contract according to Art. 6 (1) (b) GDPR. In certain cases, payment service providers collect the data required for processing the payment themselves, e.g. on their own website or via technical solution within the ordering process. In this respect, the privacy policy of the respective payment service provider applies. If you have any questions about our payment processing partners and the basis of our cooperation with them, please use the contact option described in this privacy policy. 

4.2 DATA PROCESSING FOR THE PURPOSES OF FRAUD PREVENTION AND OPTIMISATION OF OUR PAYMENT PROCESSES 

We may forward other data to our service providers, which they use for the purpose of fraud prevention and to optimise our payment processes (e.g. invoicing, processing of contested payments, accounting support) together with the data necessary to process the payment as our processors. This serves to safeguard our legitimate interests in fraud prevention or an efficient payment management in accordance with Art. 6 (1) (f) GDPR that are overriding in the process of balancing of interests. 

5. MARKETING VIA E-MAIL 

5.1 E-MAIL NEWSLETTER WITH SUBSCRIPTION AND NEWSLETTER TRACKING 

If you subscribe to our newsletter, we will regularly send you our email newsletter based on your consent according to Art. 6 (1) (a) GDPR, using the data required or disclosed by you separately for this purpose. You can unsubscribe from the newsletter at any time. This can either be done by sending a message to the contact option described in this privacy policy or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your e-mail address from the list of recipients, unless you have expressly consented to the further use of your data or we have reserved the right to use your data for other purposes that are permitted by law and about which we inform you in this privacy policy. We would like to point out that we evaluate your user behaviour when sending the newsletter. For this purpose, we also analyse your interaction with our newsletter by measuring, storing and evaluating opening rates and click-through rates for the purpose of designing future newsletter campaigns (“newsletter tracking”). For this evaluation, the emails sent contain single-pixel technologies (e.g. so-called web beacons, tracking pixels) that are stored on our website. For the evaluations, we link the following “newsletter data” in particular * the page from which the page was requested (so-called referrer URL), * the date and time of the request, * the description of the type of web browser used, * the IP address of the requesting computer, * the e-mail address, * the date and time of registration and confirmation and the single-pixel technologies with your e-mail address or your IP address and, if applicable, an individual ID. Links contained in the newsletter may also contain this ID. If you do not wish to receive newsletter tracking, it is possible to unsubscribe from the newsletter at any time – as described above. The information will be stored as long as you have subscribed to the newsletter. 

5.2 NEWSLETTER MAILING 

The newsletter is sent to you by our service provider who processes data on our behalf and to whom we disclose your email address. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy. The newsletter and the newsletter tracking shown above may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy. Our service providers are located and/or use servers in the USA and in other countries outside the EU and the EEA. For these countries, there is no adequacy decision by the European Commission. Our cooperation is based on standard data protection clauses adopted by the European Commission. 

6. COOKIES AND FURTHER TECHNOLOGIES GENERAL INFORMATION 

In order to make visiting our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use technologies on various pages, including so-called cookies. Cookies are small text files that are automatically stored on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognise your browser during your next visit (persistent cookies). We use such technologies that are strictly necessary for the use of certain functions of our website (e.g. shopping cart function). These technologies are used to collect and process IP addresses, time of visit, device and browser information as well as information on your use of our website (e.g. information on the contents of the shopping basket). This serves to safeguard our legitimate interests in an optimised presentation of our offer in accordance with Art. 6 (1) (f) GDPR that are overriding in the process of balancing of interests. In addition, we use technologies to fulfil the legal obligations, which we are subject to (e.g. to be able to prove consent to the processing of your personal data) as well as for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this privacy policy. You can find the cookies settings for your browser by clicking on the following links: Microsoft Edge™ [https://support.microsoft.com/de-de/help/4027947/microsoft-edge-delete-cookies] / Safari™ [https://support.apple.com/de-de/guide/safari/sfri11471/12.0/mac/10.14] / Chrome™ [https://support.google.com/chrome/answer/95647?hl=de&hlrm=en] / Firefox™ [https://support.mozilla.org/de/products/firefox/protect-your-privacy/cookies] / Opera™ [https://help.opera.com/de/latest/web-preferences/#cookies] If you have consented to the use of the technologies in accordance with Art. 6 (1) (a) GDPR, you can withdraw your consent at any time by sending a message to the contact option described in the privacy policy. 

7. USE OF COOKIES AND OTHER TECHNOLOGIES FOR WEB ANALYTICS AND ADVERTISING PURPOSES 

If you have given your consent in accordance with Art. 6 (1) (a) GDPR, we use the following cookies and other third-party technologies on our website. The data collected in this context will be deleted after the relevant purpose has been fulfilled and we have ended the use of the respective technology. You can withdraw your consent at any time with effect for the future. Further information on your withdrawal options can be found in the section “cookies and further technologies”. Further information including the legal basis for data processing can be found within the respective technologies. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy. 

OTHER PROVIDERS OF WEB ANALYTICS – AND ONLINE-MARKETING-SERVICES USE OF GOOGLE ANALYTICS 4 AS A SOFTWARE SOLUTION FOR WEB ANALYTICS 

For the purpose of web analytics, the Google Analytics 4 software of Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA) automatically collects and stores data (IP address, visit time, device and browser information, as well as information about the usage of our website) from which pseudonymous user profiles are created. Cookies may be used for this purpose. The pseudonymized user profiles are not merged with personal data about the bearer of the pseudonym without the explicit consent of the user, which must be given separately. The data processing by Google Analytics 4 takes place on the servers of Google Inc. 

8. SOCIAL MEDIA 

8.1 SOCIAL PLUGINS BY INSTAGRAM (BY META) 

Social buttons by social networks are used on our website. These are only integrated into the page as HTML links, so that no connection to the servers of the respective provider is established when our website is accessed. If you click on one of the buttons, the website of the respective social network will open in a new window of your browser. There you can click e.g. the Like or Share button. 

8.2 OUR ONLINE PRESENCE ON FACEBOOK (BY META), INSTAGRAM (BY META) 

If you have given your consent to the respective social media provider in accordance with Art. 6 (1) (a) GDPR, when you visit our online presence on the social media mentioned above, your data will be automatically collected and stored for market research and advertising purposes, from which user profiles are created using pseudonyms. These can be used, for example, to place advertisements within and outside the platforms that presumably correspond to your interests. Cookies are usually used for this purpose. For detailed information on the processing and use of data by the respective social media provider, as well as a contact option and your rights and settings options for the protection of your privacy, please refer to the provider’s privacy policies linked below. Should you still require assistance in this regard, please contact us. Facebook (by Meta) [http://www.facebook.com/about/privacy/] is provided by Meta Platforms Ireland Ltd, 4 Grand Canal Square, Dublin 2, Ireland (hereafter “Meta Platforms Ireland “) The information automatically collected by Meta Platforms Ireland about your use of our online presence on Facebook (by Meta) is usually transferred to a server of Meta Platforms, Inc., 1 Hacker Way, Menlo Park, California 94025, USA and stored there. There is no adequacy decision for the United States by the European Commission. Our cooperation is based on standard data protection clauses adopted by the European Commission. Data processing in the context of a visit to a Facebook (by Meta) fan page is based on an agreement between joint controllers in accordance with Art. 26 GDPR. Further information (information on Insights data) can be found here [http://www.facebook.com/legal/terms/information_about_page_insights_data]. Instagram (by Meta) [http://help.instagram.com/519522125107875]is provided by Meta Platforms Ireland Ltd, 4 Grand Canal Square, Dublin 2, Ireland (hereafter “Meta Platforms Ireland “) The information automatically collected by Meta Platforms Ireland about your use of our online presence on Instagram is typically transferred to and stored on a server at Meta Platforms Inc, 1 Hacker Way, Menlo Park, California 94025, USA. There is no adequacy decision for the United States by the European Commission. Our cooperation is based on standard data protection clauses adopted by the European Commission. Data processing in the context of a visit to an Instagram (by Meta) fan page is based on an agreement between joint controllers in accordance with art. 26 DSGVO. Further information (information on Insights data) can be found here [http://www.facebook.com/legal/terms/information_about_page_insights_data]. 

9. CONTACT OPTIONS AND YOUR RIGHTS 

9.1 YOUR RIGHTS 

Being the data subject, you have the following rights according to: * art. 15 GDPR, the right to obtain information about your personal data which we process, within the scope described therein; * art. 16 GDPR, the right to immediately demand rectification of incorrect or completion of your personal data stored by us; * art. 17 GDPR, the right to request erasure of your personal data stored with us, unless further processing is required * to exercise the right of freedom of expression and information; * for compliance with a legal obligation; * for reasons of public interest or * for establishing, exercising or defending legal claims; * art. 18 GDPR, the right to request restriction of processing of your personal data, insofar as * the accuracy of the data is contested by you; * the processing is unlawful, but you refuse their erasure; * we no longer need the data, but you need it to establish, exercise or defend legal claims, or * you have lodged an objection to the processing in accordance with art. 21 GDPR; * art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request its transmission to another controller; * art. 77 GDPR, the right to complain to a supervisory authority . As a rule, you can contact the supervisory authority at your habitual place of residence or workplace or at our company headquarters. Right to object If we process personal data as described above to protect our legitimate interests that are overriding in the process of balancing of interests, you may object to such data processing with future effect. If your data are processed for direct marketing purposes, you may exercise this right at any time as described above. If your data are processed for other purposes, you have the right to object only on grounds relating to your particular situation. After you have exercised your right to object, we will no longer process your personal data for such purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims. This does not apply to the processing of personal data for direct marketing purposes. In such a case we will no longer process your personal data for such purposes. 

9.2 CONTACT OPTIONS 

If you have any questions about how we collect, process or use your personal data, want to enquire about, correct, restrict or delete your data, or withdraw any consents you have given, or opt-out of any particular data use, please contact us directly using the contact data provided in our supplier identification.